Right to exchange and return for jewelry
The customer has the right to exchange and return within 14 days as per the Consumer Protection Act. In case you want to exchange the product, please contact info@samasjewelry.com first. The right to return applies only unused and marketable products in their original package. Customer pays postal fees for the return.

Always add the following documents to the return:
• Packing slip
• Copy of the order confirmation
• Payment method used

Return address:

Samas Group Oy
Kuurnankatu 6
80100 Joensuu

We will not receive returns after 14 days from the delivery.